Effective Date: 28th Apr 2025

Welcome to RK Xpress!
At RK Xpress, accessible from our website: rkxpress.in, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

By accessing our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email address, phone number, and any other information you provide through forms or registrations.

• Transactional Information: Details about services you purchase or request through our platform.

• Technical Information: IP address, browser type, device information, pages visited, and time spent on our site collected through cookies and analytics tools.

• Communication Information: Any communications you send to us, including inquiries, feedback, or complaints.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our logistics and delivery services.

• Improve user experience on our website.

• Process and manage your orders and service requests.

• Communicate with you regarding updates, service notifications, or promotional offers (if opted in).

• Ensure the security and integrity of our platform.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.
However, we may share your information with:

• Trusted service providers assisting us in operating our website and services (under confidentiality agreements).

• Law enforcement agencies or regulators if required by law.

• Other parties when you provide explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, tailor content, and improve site functionality.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly without them.

6. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such external sites. We encourage you to read their privacy policies before providing any personal information.

7. Your Rights and Choices

Depending on your location, you may have rights under applicable data protection laws, including:

• Access to the personal information we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal information, subject to legal obligations.

You can contact us anytime to exercise these rights.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with a revised “Effective Date.”

We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

RK Xpress

Phone: +91-72111 72110
Website: https://rkxpress.in/